PQASSO

"PQASSO is a straightforward, user-friendly quality assurance system intended to help you run your organisation more effectively and efficiently. It offers a flexible approach to quality which allows your organisation to work at its own pace. It helps you to take a systematic look at what you do, identify areas where you are doing well and not so well, and decide exactly where improvements are needed. It helps you to plan, budget and allocate the resources for making these improvements over a realistic time period". (extract taken directly from PQASSO website).

In an effort to further enhance the quality of services provided, a review of quality systems available both nationally and internationally was undertaken by the Quality Department in 2009. A decision was made that PQASSO would be implemented in an attempt to tie together all strands of quality service provision and improve business efficiencies. Two members of staff are trained as PQASSO mentors. The PQASSO system offers a flexible approach to quality and was designed specifically for the voluntary and community sector.

WALK has been engaged in implementing the Practical Quality Assurance Systems for Organisations (PQASSO) since 2009.